Simple software for the businesses the industry forgot — and hands-on AI consultancy that meets small teams where they are.
About
Most business software is designed for scale — and prices, complexity, and support all follow. Deco Operations exists for the independent shops, galleries, and small teams that get left behind. We build digital products that fit how a business actually runs, and offer AI consultancy that starts with observation, not assumptions. Simple tools, properly built, for people who already have five things on their mind.
How we work
We don’t overpromise or perform. We go where the problem is real and the solution is absent, and we build at the pace of trust — one shop, then five, then fifty. Commercial independence means we answer to the people we serve, not to investors or hype cycles. What you see is what we are.
Products
Order Management
A lightweight order management platform for independent dry cleaners. Docket replaces paper systems with a staff portal, automated SMS notifications, and real-time order tracking — giving small shops the same operational tools as high-street chains, without the enterprise price tag.
Visit Docket →A digital gallery guide that transforms how visitors experience art. Scan a QR code near any piece and receive a personalised, conversational page — with questions that unlock new ways of seeing.
In developmentServices
We help independent businesses adopt AI tools — from Claude for Small Business to bespoke integrations — with the same care we put into our own products.
AI Readiness Audit
A full deep-dive into your operations. We map your tools, spot the repetitive work, and deliver a prioritised roadmap for where AI fits. And just as important, where it doesn’t.
Setup & Integration
We connect AI workflows to the tools you already use — QuickBooks, HubSpot, Google Workspace — configure them for your specific operations, and train your team to run them confidently.
Custom Builds
When off-the-shelf doesn’t fit, we build bespoke digital products on AWS — notification systems, dashboards, AI-powered customer experiences — scoped to your problem, not a template.
Retained Advisory
Monthly check-ins to keep your AI setup aligned with how your business evolves. New features, new workflows, ongoing optimisation — without falling behind.
Get in touch
Whether you’re an independent shop looking to modernise, or a small team ready to put AI to work — we’d like to hear from you.